As the world continues to experience the ups and downs of the global pandemic, customer experience takes on increased importance. But what can IT and business leaders do to help their organization continue to align with customer expectations while preparing...
As enterprises increasingly focus on reaching customers and citizens through new, innovative digital channels, products and services, technology innovation leaders must understand broad technology trends and scout emerging technologies to anticipate their impact on the organization. These leaders should seek...
Change is the constant in today’s world, and technology must keep pace. Thus, innovation is mandatory. IT leaders must assess whether key technological trends have the potential to generate both opportunities and significant disruptions. Whether your enterprise needs to optimize...
Cybersecurity is a business issue, not a technical one, according to 88% of boards of directors surveyed. In fact, cybersecurity is now the number-one spend item on the technology investment list. To thrive in the new environment, cybersecurity must be...
Digital business, in the public and private sectors alike, demands resilient, adaptable infrastructure that can support and react to evolving needs. However, uncontrolled technical debt from out-of-date systems prevents infrastructure and operations leaders from meeting this requirement. One-off modernization projects...
Do you think hybrid work doesn’t work? Well, the data disagrees when organizations take a human-centric work design approach. Executive leaders can achieve breakthroughs with human-centric work design attributes such as flexible work experiences, intentional collaboration and empathy-based management. Implementing...
Regardless of which change methodology or approach an organization adopts, every leader must incorporate 12 principles for organizational change to be successful. This complimentary change management webinar breaks down the 12 key principles of organizational change that every leader must...
The failure and collapse of Silicon Valley Bank (SVB) on March 13 pushed the global banking industry into a state of severe volatility and uncertainty. While the level of this event’s contagion is not clear, what is certain is that...
In this webinar, Hiten Sheth, Director Analyst at Gartner®, will share some insights from the latest Gartner® research to help you and your team build an HR technology roadmap for organizational agility. Katie Molteni Muir, Senior Manager, Talent Sourcing at Johnson & Johnson, will...
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